Terms & Conditions

1. Marketing Policy
At Clinical Proof MD, we may occasionally send promotional materials, updates, or special offers through email or other methods to users who have opted in. By providing your contact information, you consent to receiving such communications.

• Opting Out: You can unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

• Accuracy of Information: All marketing materials are for informational purposes only and should not be construed as guarantees of product outcomes or service results.
   

2. Order Policy
When placing an order through our website:

• Eligibility: You must be at least 18 years old and authorized to use your selected payment method.

• Payment: Full payment is required at the time of purchase. All amounts are listed in [USD or applicable currency] and are subject to applicable taxes.

• Order Confirmation: Once an order is placed, you will receive an email confirmation. Orders are subject to acceptance, and we reserve the right to cancel orders due to stock shortages, payment issues, or regulatory concerns.

• Changes or Cancellations: Orders can be modified or canceled within 24 hours of placement by contacting us directly. After this period, changes cannot be guaranteed.
   

3. Shipping Policy

• Processing Time: Orders typically ship within [insert timeframe, e.g., 3-5 business days] unless otherwise specified.

• Shipping Methods and Costs: We offer standard and expedited shipping options. Shipping costs will be calculated at checkout and are non-refundable.

• Delivery: Shipping estimates provided at checkout are approximate. Clinical Proof MD is not liable for delays caused by carrier services.

• Lost or Damaged Packages: If your shipment is lost or damaged during transit, please contact us within [insert timeframe, e.g., 7 days] so we can assess the situation and provide assistance.
   

4. Storage Policy
To maintain the integrity and effectiveness of our products, it is crucial to store them under appropriate conditions:

• Temperature & Environment: Follow the storage instructions provided on product packaging or accompanying documentation.

• Handling: Keep products sealed until ready for use and handle with care. Exposure to improper conditions, such as extreme temperatures, may compromise product quality.
  Clinical Proof MD is not responsible for product issues arising from improper storage after delivery.
   

5. Return and Exchange Policy
We strive for customer satisfaction and accept returns or exchanges under the following conditions:

• Eligibility: Only unopened and unused products in original packaging are eligible for return or exchange, subject to approval.

• Timeframe: Requests must be submitted within [insert timeframe, e.g., 14 days] of delivery.

• Procedure: To initiate a return, contact us at [customer support email] with your order details and reason for the request. Approved returns must include a provided return authorization number.

• Refunds: Refunds will be issued to the original payment method within [insert timeframe, e.g., 7-10 business days] after the returned item is received and inspected. Shipping fees are non-refundable.

• Non-Returnable Items: Due to the sensitive nature of some medical or cosmetic products, certain items (e.g., opened products or custom orders) are not eligible for return or exchange.
   

6. Disclaimers and Limitations

• Product Use: Products and services are designed for professional clinical use only. Users are solely responsible for ensuring proper use and compliance with applicable regulations.

• ​Liability: Clinical Proof MD is not liable for damages or injuries caused by misuse, improper application, or failure to follow instructions for use.

• Accuracy of Information: While we strive for accuracy, we do not warrant that the content on our website is error-free, complete, or updated at all times.
   

7. Changes to Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective upon posting to our website. Continued use of our site or services after updates signifies your agreement to the updated terms.

8. Contact Us
For questions about these Terms and Conditions, you can reach us at:

• Email: [Insert Email Address]

• Phone: [Insert Phone Number]

• Mailing Address: [Insert Address]

Thank you for choosing Clinical Proof MD. By using our services, you signify your agreement to these Terms and Conditions.

​