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Shipping Policy

A Legal Disclaimer

The information provided on the Clinical Proof MD website, including all related materials, is for informational and educational purposes only. It is not intended to substitute professional medical advice, diagnosis, or treatment. Always seek the advice of a qualified healthcare professional with any questions or concerns regarding a medical condition or procedure.

Product Use
Clinical Proof MD products are designed for use by licensed healthcare professionals. All products should be used strictly in accordance with their instructions, indications, and compliance requirements. Users are responsible for ensuring proper application and adherence to all relevant local, state, and federal regulations.

Liability Disclaimer
Clinical Proof MD expressly disclaims any liability for damages, injuries, or adverse outcomes arising from the misuse or improper application of its products. The user assumes all risks associated with the use of the products and the application of information obtained from the website or related materials.

Regulatory Compliance
Product availability, claims, and usage may vary depending on regulatory requirements in your jurisdiction. Clinical Proof MD makes no guarantees regarding the regulatory status of its products in all regions. It is the responsibility of the purchaser or user to ensure compliance with local laws and regulations before use.

By accessing the Clinical Proof MD website or using its products, you agree to these terms and accept full responsibility for your actions. If you experience a medical emergency, please contact your physician or call emergency services immediately.

For further questions or information, please contact Clinical Proof MD directly.

Shipping Policy - The Basics

Order Processing Times

  • Order Verification: Once an order is placed, we will confirm the details and verify payment within 1-2 business days.

  • Preparation Time: Orders containing IQ-XOM Complexes require careful preparation to maintain product quality and integrity. Standard processing may take 2-3 business days after payment verification.

Shipping Methods and Delivery Timelines

  • Shipping Options: We offer various shipping methods such as standard, expedited, and overnight delivery. Shipping options and costs will be provided at checkout.

  • Estimated Delivery Times:

    • Standard Shipping: 5-7 business days

    • Expedited Shipping: 2-3 business days

    • Overnight Shipping: 1 business day

Please note that delivery times may vary depending on the destination and carrier availability.
Handling of Perishable or Sensitive Items

  • IQ-XOM Complexes are sensitive products and require special care during transit. All packages are shipped in temperature-controlled containers or with cooling packs, as necessary, to maintain product potency and integrity.

  • To ensure quality, orders containing perishable items will only be shipped Monday through Thursday to avoid delays over weekends.

Shipping Notifications

  • You will receive a confirmation email with tracking details once your order ships. Use the tracking number to monitor your shipment's progress.

Lost or Damaged Shipments

  • Lost Shipments: If your order does not arrive within the expected delivery timeframe, please contact us within seven days of the expected delivery date. We will work with the carrier to resolve the issue and offer a replacement or refund, as applicable.

  • Damaged Shipments: If you receive a damaged package, promptly notify us within 48 hours of delivery. Include photos of the package and its contents. We will assess the situation and arrange for a replacement or refund, based on the findings.

Incorrect Shipping Information

  • It is the customer's responsibility to provide accurate shipping details at the time of purchase. Clinical Proof MD is not liable for orders delayed or lost due to incorrect address information. Contact our customer service immediately if you realize there was an error with your order details.

Shipping Restrictions

  • IQ-XOM Complexes cannot be shipped to PO boxes due to their sensitive nature.

  • We currently ship within [insert applicable regions or countries]. International shipping is available based on specific regulations and restrictions. Contact us for details if you are placing an international order.

Customer Support
For any questions or assistance with shipping, please contact us at:

  • Email: [Insert Email Address]

  • Phone: [Insert Phone Number]

Thank you for choosing Clinical Proof MD. We are committed to delivering your IQ-XOM Complexes safely and efficiently.

Generally speaking, a Shipping Policy often addresses these types of issues: the timeframe for processing orders; the shipping costs; different domestic and international shipping solutions; potential service interruptions; and much, much more.

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